Purchasing a profiling or adjustable bed is a big investment, so when you take home an Opera bed, we want to ensure you have a warranty at no additional cost for extra peace of mind. All Opera beds come with a standard warranty of either three or five years, depending on the type of bed you purchase. This guide will take you through what each warranty includes and will give you information on other covered products and extended warranties.
Warranties:
Profiling beds
When you purchase a profiling care bed from Opera, your bed is automatically covered for the first three years for complete peace of mind. This standard warranty covers all parts and engineer/labour costs.
Opera’s Profiling Bed Range
Adjustable beds
All Opera adjustable beds come with an inclusive five-year warranty as standard, at no additional cost to you. This warranty covers you for all parts and labour costs during this time, should you need us.
Opera’s Adjustable Bed Range
Air-pump systems
If you have purchased an air-pump from us for a pressure care mattress, the pump itself is covered by a two-year parts and labour warranty.
Pressure Care Range
Extended warranty
You can add an extended warranty to your bed that will go beyond the included three (profiling beds) or five (adjustable beds) years. This warranty extension covers parts only and can be purchased at any time. Extended warranty can be purchased for coverage over a one or two year period. If you have purchased an extended warranty and you need one of our engineers to come out to you, there will be an additional labour charge. If you are having any problems with your bed, contact us to speak to one of our expert advisers that can talk you through a solution or arrange for an engineer to come out to you to if needed.
What if my warranty has already expired?
If you wish to purchase an extended warranty after your current warranty has already expired, please be aware the extended warranty will automatically take off the amount of time from expiry to the date of purchase of the new extended warranty. Once your warranty has been expired for 1 year or more, you can no longer purchase an extended warranty.
For example: June bought a profiling bed from us in 2016. Her warranty ended 22.01.21, but she wants to purchase a new warranty on it. She decides to buy a two year extended warranty on 22.01.22. That means June's warranty would only cover her for one more year and will expire 22.01.23, due to there being a year that her bed was out of warranty.
Do you need to service an electric bed?
Whether you have an adjustable bed or a profiling bed, servicing is not mandatory. However, if you would like your bed serviced you can book in ad-hoc services or sign up to our peace-of-mind service plan. A full bed service can be purchased for £145. This includes an engineer visit to provide a full health check of your bed, check the bed functions as it should and to check for any faults.
Built to last
Here at Opera we supply quality beds and mattresses that are designed with stability and functionality for your comfort. We understand how important a good night's sleep is to your health and wellbeing, so understandably this raises many questions when investing in an electric bed. Questions such as "How long will my bed last?", "What happens if my adjustable bed stops working?" and "Are electric beds really worth it?" are but a few that come to mind.
We want to ensure that you have no concerns when purchasing from us, so we are confident in our robust bed designs that aim to deliver comfort for years to come. However, just for that extra peace of mind, most of our beds and mattresses come with an inclusive warranty at no additional cost to you. Take a look at the information below to find out more about individual warranties and what they include.
