Do you or a person you're buying for have a long-term condition and/or registered disabled? Then you don't have to pay VAT.

Some common conditions include:

• Arthritis
• COPD
• Diabetes
• Parkinson's
• Dementia

When ordering with us, getting products like hospital beds or riser recliner chairs VAT free is really simple. We require written confirmation that you meet the criteria detailed above and also a brief description of your medical condition (e.g. Alzheimer's, Parkinson's). This is a form that is filled out at checkout stage when ordering online, or by email when ordering over the phone. You pay without VAT and then delivery of goods will take place once the VAT relief form has been completed and approved.