Frequently Asked Questions
Free Self Assembly (Within 1 Week)
Orders
What is the fastest shipping option?
All Opera beds and mattresses are delivered within 1 week across all states. Beds arrive in
a secure shipping crate for self-assembly. For professional setup, select the
Delivery & Installation option at checkout. An advisor will contact you within to schedule installation, this is usually within 2-4 weeks.
Why should I choose to buy from Opera?
Since 2004, we’ve been making life easier with hospital homecare beds that balance functionality with aesthetic design. Our range of beds, mattresses and riser recliner chairs are suited to make life easier at home and give long-lasting comfort for years to come.
From an expert consultation to professional delivery and installation, our dedicated teams make the process of finding your perfect bed as easy as possible. Plus, our generous warranty gives you added peace of mind. We’re also rated ‘Excellent’ on Trustpilot by our customers with over 1,000 reviews. Read more about what customers say about us…
Can I buy products for my own home?
Yes, Opera work with both care homes and private buyers living in their own homes. Click to view our hospital beds and mattresses. If you need any help at all, please call +1 888 553 0605 and we'll be more than happy to help.
How do I place an order with you?
You can place your order online, over the phone or by email.
Delivery
Should I choose self assembly or professional installation?
If you want a bed quickly, our self-assembly is the fastest option. However, you are responsible for transporting the crate to inside the property and installing the bed. The crate is heavy so you must allow 2 people to bring it inside.
Our hassle-free installation service allows our engineers to take care of everything. They will bring the bed inside and install it in your room of choice. They will then give a full handover demonstration of how to use it. They will also dispose of any packaging.
Where will the crate delivery be delivered?
If you choose our self-assembly option, your bed will arrive by a crate. This will be dropped at the driveway or nearest to your property as possible. You will be responsible for bringing the bed inside and disposing of the packaging.
Products
Can I return a product if it isn't suitable?
If you have a problem with a product or service please contact our team. You can also find more information in our terms and conditions
Do you offer bed hire?
We do not provide hire services for any of our hospital homecare beds or mattresses. For most people, it works our cheaper in the long-run to purchase their own hospital beds vs buying one.
How can I see or try out your products?
The best way to see our products and get more advice is by booking a Virtual Showroom Visit, where an advisor can show you products via a Live video call. We also offer telephone consultations and Live Chat with our expert advisors to guide you in the right direction.
Do you manufacture your own beds, mattresses and chairs?
Opera Beds is the manufacturer of all Opera® products. Components and initial manufacturing is done in global locations including Europe, Eastern Asia, and the British Isles. Made with the finest materials and excellent British Design, we supply our products to customers from all over the world, including Great Britain, Europe, Middle East and United States.
How do I find out more about a product?
If you need more information or technical advice on a product that isn't listed on our website or brochure, please call our helpful advisers on +1 888 553 0605.