10 Night Home Trial
Try a bed or chair in the comfort of your own home with our peace-of-mind 10 night home trial.
Investing in a new bed or chair is a big decision and it is important that you are completely happy with your purchase. This is why we offer a 10 Night Home Trial on all of our beds, chairs and mattresses.
This 10 day suitability period is designed to give you ample chance to experience, sleeping on one of our beds and mattresses, or relaxing in one of our riser recliners, all in your own home over multiple nights. Then you'll be able to make a completely informed decision with peace of mind.
How the 10 Night Trial works
Qualify for your bed trial by purchasing a protector sheet
When purchasing a new bed, you must purchase a mattress protector sheet to qualify for the 10 night trial.
Your 10 night trial commences on delivery day
Once your bed or chair is all delivered and installed, you have 10 nights to try it out in the comfort of your own home.
In the unlikely event you're not 100% happy, call us to end your trial
You can inform us at any point within the 10 night period to end the trial and arrange collection of the bed or chair.
We'll arrange collection promptly and complete your refund
A £185 charge is applied for collection. Once returned your will receive a full refund for all trial products (excluding protector).
Trial Terms
- Home trials must be booked at the point that the order is placed
- Mattresses are eligible but must be purchased and used with an Opera® mattress protector sheet (From £50)
- The full amount for products and delivery (if applicable) will be charged at the point of purchase
- For beds, a handling/collection fee of £185 will be deducted from your refund should you decide items are unsuitable. For chairs the fee is £125. For mattresses only, the fee is £60.
- Unsuitable items can be refunded in full or exchanged for alternative items
- Items must be returned in excellent condition and with the original packaging
- Custom products are not eligible for the 10 night trial
- Reconditioned products are not eligible for the 10 night trial
- For RotoBeds, there is a handling/collection fee of £500
