Chelsea Brown

With a tenure of 17 months at Opera, Chelsea Brown has hit the ground running as part of the Opera Beds team and serves as the initial point of contact for our valued customers. 

In her role, she excels as being the first line of communication for you to reach us, providing expert advice and conducting comprehensive consultations to offer tailored bed recommendations that align with each customer's specific requirements and circumstances.

Chelsea's approach to customer care is multifaceted: She communicates with customers through their preferred contact method, whether it be via phone, email, virtual video appointments, or in-person visits. 

Her adaptability in communication ensures that each customer's needs and preferences are met with a level of service that exceeds expectations and we’re thrilled to see how much care and attention she puts into every customer she interacts with.

Having spent an impressive 13 years in the field of sales and customer care, Chelsea is well-positioned to be your point of contact at Opera Beds and brings a wealth of experience to her role to tackle any query for you - such an extensive background in customer experience and solving problems has honed her ability to connect with customers, understand their unique needs, and provide solutions that truly enhance their quality of life.

Her dedication to her work is evident in her commitment to asking the right questions to thoroughly understand each customer and their needs. Chelsea's consultative approach ensures that every customer receives personalised guidance and expert recommendations, resulting in the best bed choices to meet their specific requirements.

Chelsea Brown's role as the first point of contact is pivotal in ensuring that Opera's customers receive not just beds but tailored solutions that contribute to their well-being and comfort. Her expertise and dedication are instrumental in providing exceptional customer care, making the Opera Beds experience truly special for all those we serve.

• An impressive 13 years in the field of sales and customer care - well-positioned to be first point of contact
• Offers tailored bed recommendations that align with each customer's circumstances
• Ensures that every customer receives personalised guidance and expert recommendations, resulting in the best bed choices to meet their specific requirements.