10 Day Home Trial
Investing in a new bed is a big decision and it is important that you are completely happy with your purchase. This is why we offer a 10 Day Home Trial on all of our beds, chairs and mattresses.
This 10 day suitability period is designed to give you ample chance to try your bed and mattress in your own home over multiple nights, allowing you to make a completely informed decision with peace of mind.
10 Day Trial Terms
- Home trials must be booked at the point that the order is placed
- Mattresses are eligible but must be purchased and used with an Opera® mattress protector sheet (£30)
- The full amount for products and delivery (if applicable) will be charged at the point of purchase
- For beds, a handling/collection fee of £150 will be deducted from your refund should you decide items are unsuitable. For mattresses only, the fee is £50.
- Unsuitable items can be refunded in full or exchanged for alternative items
- Items must be returned in excellent condition and with the original packaging
- Custom products are not eligible for the 10 day trial
- Reconditioned products are not eligible for the 10 day trial